Goodwill Industries of Central Iowa

  • Learning and Development Specialist

    Job ID
    Location : Name Linked
    Regular Full-Time
    Starting Salary
  • Overview



    Goodwill of Central Iowa is looking for an experienced Learning and Development Specialist. If you have experience designing, developing, analyzing, and implementing training check out what it would be like to be our Learning and Development Specialist! 


    Our Learning and Development Specialist will support and lead organization-wide training initatives. Using a blended learning approach, our Learning and Development Specialist will help foster a culture of employee development. This position will help improve employee performance and ensure organizational productivity.


    What you'll do here:

    • Responsible for the development, design, coordination, and delivery of training for a variety of employees across the organization. Delivery of training will occur in a variety of formats including classroom, virtual, and train-the-trainer.
    • Facilitates and monitors effectiveness of training in all Goodwill of Central Iowa locations. Improves and updates content as necessary.
    • Collaborates with leaders and employees across the organization to understand and analyze training needs using industry best practices and learning and development methodologies.
    • Develops framework for onboarding to ensure consistent and successful onboarding in all departments.
    • Works closely with Retail teams to translate processes and procedures to employees of various levels of expertise and experience.
    • Partners with subject matter experts in the organization to align training to organizational goals.
    • Analyzes data and performance trends to optimize business and mission operations.
    • Administers and updates content and training completion using the Learning Management System.


    What you'll need:

    • Bachelor’s degree and/or equivalent combination of education and experience.

    • 2-4 years of experience analyzing, designing, developing, implementing and evaluating training.

    • Strong verbal and written communication skills.

    • Experience designing training using a Learning Management System required.

    • Experience with organizational process improvement and evaluation required.

    • Prior retail or retail training experience preferred.


    In addition to working in a fun environment with a fulfilling mission, candidates for this role can also expect:

    • A competitive industry salary
    • An excellent benefits package, including: medical/dental/vision, long/short-term disability, 403(b) plan, paid time off (PTO), flexible spending plans, and life insurance

    This position will require 60-70% local travel in central Iowa.


    Career opportunities with Goodwill of Central Iowa (GCI) provide so much more than your average position. Each employee is an essential part of fulfilling our mission of improving the quality of life for all individuals. Revenue from our 19 stores provides skills training and helps people facing any type of barrier find employment. Each position at Goodwill contributes to making a positive impact directly in central Iowa. Headquartered in Johnston, Iowa, GCI operates in a territory consisting of 22 counties across central Iowa, employing more than 400 individuals.


    Goodwill of Central Iowa and our affiliates are Affirmative Action, Equal Opportunity Employers (EOE/M/F/Vet/Disability) and E-Verify Participants


     The best way to support our mission is to join our team- Apply Today!



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