Goodwill Industries of Central Iowa

  • Career Specialist

    Job ID
    Location : Name Linked
    Regular Full-Time
  • Overview

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    If you …

    • Love meeting new people (particularly from different backgrounds and life circumstances with a diversity of skills, languages and barriers)
    • Believe there is a job for everyone who wants one
    • Know your way around a spreadsheet and a word document
    • Are good at maintaining systems and keeping the I’s dotted and the T’s crossed
    • Can coach someone through soft skill development, job readiness preparation, work behaviors and functional skills
    • Enjoy motivating, supporting and guiding others towards success
    • Like collaborating with participants, employers, case managers, and funders
    • Want to make a difference
    • Want to be part of a strong, caring, growth-oriented team

    …then you might be the person we’re looking for!

    In this position, you will be an active member of our Mission Services team. This job is not only about whom you become, but who you’ll help others become.


    We are seeking a Career Specialist who is passionate about providing training and development for Goodwill trainees in all areas of work skills, job search, job acquisition, and career management. The right person understands professionalism, cultural fit and what it takes to get hired and also loves to coach individuals in their strengths to help them overcome any barriers they may be facing.

    This a field position with varied hours, serving Story, Marshall, and Tama counties. This position will spend the majority of the workday traveling out in the community meeting with businesses and participants. Applicants must live within a reasonable driving distance from Ames, Iowa or Marshalltown, Iowa to be considered for this role.

    What you'll do here

    • Implement and conduct job development and placement through contact with perspective job providers/employers
    • Conduct trainee orientation and demonstrate work practices
    • Facilitate and maximize production, work behaviors and functional skills achievement through the implementation of appropriate/effective rehabilitation methods, techniques, and strategies
    • Conduct training and classes on all aspects of career exploration, work readiness, resume writing, application completion, job search, interviewing and maintaining employment
    • Prepare, write, and present ISP monthly/quarterly evaluations
    • Prepare written staffing summaries
    • Teach, supervise, advise and monitor activities of trainees
    • Maintain attendance records
    • Maintain appropriate participation documentation to meet funding requirements
    • Provide trainees safety training, and ensure safety and security requirements are followed
    • Initiate and implement plans to motivate clients to achieve vocational goals


    What you’ll need

    • Bachelor’s degree in human services, business, education, marketing, sales, human resources or related field from an accredited college
    • One year of related experience required (experience coaching or teaching others preferred)
    • Ability to pass Nationally Recognized Employment Support Professional Certification – ASPE’s Certified Employment Support Professionals (CESP) Exam
    • Ongoing continuing education of four (4) hours yearly in Employment Services – will have 24 months from the date of hire to meet the educational requirements and earn the professional certification required
    • Must be able to obtain First Aid/CPR certification
    • Ability to work cooperatively with team members and the public in a professional manner
    • Ability to communicate effectively in written and verbal formats
    • Ability to work independently
    • Good judgment and decision-making skills
    • Superior customer service skills
    • Excellent organizational skills and attention to detail required
    • Must be able to perform basic math
    • Ability to work under pressure, maintain accuracy, and meet deadlines
    • Access to reliable transportation for regular participation in work
    • A valid Iowa driver license, a good driving record, and ability to provide proof of personal vehicle insurance with a minimum of $100,000 per person and $300,000 per accident auto insurance liability coverage
    • Must be able to pass a criminal background check and a dependent adult and child abuse background check


    Full-time employee benefits include health, dental, vision, company paid voluntary life insurance, short-term and long-term disability, flexible spending accounts, PTO accrual, holiday and bereavement leave, as well as a 403(b) retirement plan option.


    Additional benefits include an employee assistance program, direct deposit, annual performance evaluations, and double-time (up to 8 hours) paid on company recognized holidays worked by hourly employees.


    Career opportunities with Goodwill of Central Iowa (GCI) provide so much more than your average position. Each employee is an essential part of fulfilling our mission of improving the quality of life for all individuals. Revenue from our 19 stores provides skills training and helps people facing any type of barrier find employment. Each position at Goodwill contributes to making a positive impact directly in Central Iowa. Headquartered in Johnston, Iowa, GCI operates in a territory consisting of 22 counties across central Iowa, employing more than 400 individuals.


    Goodwill of Central Iowa and our affiliates are Affirmative Action, Equal Opportunity Employers (EOE/M/F/Vet/Disability) and E-Verify Participants


     If you are ready to work for an organization that believes in the power of work, apply today!



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