Goodwill Industries of Central Iowa

  • ShopGoodwill E-Commerce Processor

    Job ID
    Location : Name Linked
    Regular Full-Time
  • Overview

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    Calling all ShopGoodwill ( fans!  Goodwill of Central Iowa is looking for their next ShopGoodwill E-Commerce Processor... Now is your chance to join our team!!!


    Goodwill of Central Iowa participates, along with approximately 100 other Goodwills across the US, as a retailer on is similar to eBay, in that items are sold via an online auction. The ShopGoodwill E-Commerce Processor is responsible for aution production from start to finish, this includes: evaluating "new arrival" merchandise, entering descriptions for each item online, reporting the condition of the item, and monitoring the balance of merchandise by category on the site.  The ShopGoodwill E-Commerce Processor will properly weigh, package, label and ship items sold using UPS/ISPS software and guidelines.  The E-Commerce processor will also handle all email communication from buyers, software representatives and website representatives. 


    The ShopGoodwill E-Commerce Processor will assist buyers in navigating the websites as needed.  The E-Commerce Processor will monitor supplies, and generate monthly and/or bi-weekly summary reports to submit to management.  The E-Commerce Processor will also be responsible for keeping the area organized and clean, and ensure that security measures are taken properly in the area.


    This role will require flexible hours, to include days, evenings and occasional weekends as needed.


    What you'll do here:

    • Monitor product flow and production numbers
    • Enter descriptions of each item online
    • Report the full condition of each item
    • Properly weigh, package, label and ship items
    • Monitor packing supplies
    • Communicate with retail stores on a regular basis
    • Generate reports as requested
    • Coordinate refunds as needed
    • Process jewelry as needed
    • Keep work area clean and organized
    • Achieve production goals
    • Ensure security measures are taken in eCommerce area
    • Follow safety and security requirements
    • Other duties as assigned


    What you'll need:

    • A high school diploma or its equivalent, or a minimum of four (4) years of any combination of military service, high school or related full-time paid employment
    • Excellent written and verbal communication skills
    • Basic computer and math skills are a MUST
    • The ability to carry, lift, push or pull fifty (50) pounds or more
    • MUST possess a positive work attitude
    • MUST know how to organize, prioritize and plan work to meet deadlines
    • The ability to type 40 words per minute
    • MUST be able to learn jewelry processing techniques
    • MUST have a valid driver license, a good driving record and be insurable
    • MUST be able to pass a criminal background check and dependent adult and child abuse background check

    Preferred skills:

    • Knowledge of antiques, collectibles and jewelry
    • Knowledge of concepts, methods and techniques of processing inventory
    • An understanding of how to effectively use a digital camera, computer and printer
    • An understanding of how to effectively navigate online sites


    In addition to working in a fun environment with a fulfilling mission, candidates for this role can also expect:

    • A competitive retail industry salary
    • An excellent benefits package, including: medical/dental/vision, long/short-term disability, 403(b) plan, paid time off (PTO), flexible spending plan, and life insurance
    • A 10% discount at our retail stores
    • A unique work environment, with interesting products and a diverse clientele- Never the same day or the same donation twice!

    Career opportunities with Goodwill of Central Iowa (GCI) provide so much more than your average position. Each employee is an essential part of fulfilling our mission of improving the quality of life for all individuals. Revenue from our 19 stores provides skills training and helps people facing any type of barrier find employment. Each position at Goodwill contributes to making a positive impact directly in Central Iowa. Headquartered in Johnston, Iowa, GCI operates in a territory consisting of 22 counties across central Iowa, employing more than 400 individuals.


    Goodwill of Central Iowa and our affiliates are Affirmative Action, Equal Opportunity Employers (EOE/M/F/Vet/Disability) and E-Verify Participants


     If you are ready to work for an organization that brings out the best in people, apply today!

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    CITYVIEW "Best Local Thrift Shop" of 2018 winner!


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