Goodwill Industries of Central Iowa

  • Food Services Skills Trainer (Good Beginnings Cafe)

    Job ID
    Location : Name Linked
    Good Beginnings Cafe
    Regular Full-Time
  • Overview

    Good Beginnings-resize


    Goodwill of Central Iowa (GCI) prepares and places hundreds of individuals into sustainable employment each year through programs and services throughout central Iowa. GCI has been transforming lives through the power of work since 1955! GCI is a rapidly evolving organization and yet we have never been more focused- on our mission, on our people, and on our future. It's always a GOOD day at Goodwill!

    Are you ready to be our next Food Services Skills Trainer at our Good Beginnings Cafe?

    As the Food Services Skills Trainer you will deliver skills training programming through supervising, training and coaching trainees in the areas of cafeteria, food services, and hospitality operations. You will monitor the activities and schedules of trainees to achieve goals of the skills curriculum. The Food Services Skills Trainer will ensure and adhere to safety requirements. 

    Goodwill's Good Beginnings Cafe, in the United Way Building just north of downtown Des Moines, is a pleasant cafe with great food at great prices. But, Good Beginnings is also a place that provides training for individuals with barriers to employment. Those trainees gain skills to help them become competitively employed in the community.

    What you'll do here:

    • Train, coach and engage trainees to achieve success
    • Monitor and verify the quality of work performed by trainees through regular updates of the competency matrix
    • Maintain documentation of trainee's participation and behaviors in activities, classes and work time
    • Develop schedules, maintain attendance records and order supplies for inventory
    • Follow and teach safe work practices including, but not limited to food safety during the storage, preparation, display and disposal of food
    • Recommend and implement improvements to training methods and service quality
    • Adhere to Goodwill of Central Iowa's (GCI) policies and procedures and ensures trainees adhere to the policies and procedures, including CARF standards, safety and security measures and HIPPA regulations
    • Attend in-service trainings, organizational and departmental meetings as required and needed
    • Other duties as assigned


    What you'll need: 

    • An AA degree or more in human services or a related field or a non-related field with professional training and/or experience in the skills area
    • One year of related experience required
    • An ability to select and utilize training/instructional methods and procedures appropriate for the situation when demonstrating or teaching skills
    • Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects
    • An ability to effectively engage in active listening
    • An ability to adapt to trainees' different abilities and needs
    • An ability to present information in both a classroom and 1:1 setting
    • Flexibility to adapt to a changing work environment
    • Superior verbal and written communication abilities
    • A demonstrated ability to be safety-minded

    You must:

    • Obtain ServSafe certification within six (6) months of employment
    • Work cooperatively and communicate effectively with trainees of all abilities
    • Create and foster a collaborative environment
    • Work independently in a changing environment, demonstrate flexibility and patience
    • Obtain First Aid/CPR certification
    • Perform the functions of the job description with or without reasonable accommodation
    • Push, pull, carry or lift forty (40) pounds
    • Professionally communicate verbally and in writing
    • Maintain regular and predictable attendance
    • Pass an MVR and criminal background check, including dependent adult and child abuse database
    • Possess valid Iowa driver license, a Class D Chauffer designation, a good driving record, ability to provide proof of personal vehicle insurance with a minimum of $100,000 per person and $300,000 per accident auto insurance liability coverage


    Full-time employee benefits include: health, dental, vision, company paid and voluntary life insurance, short-term and long-term disability, flexible spending accounts, PTO, holiday and bereavement leave, as well as a 403(b) retirement plan option with company a 3% contribution plus a 2% match after your first year of employment.


    Additional benefits include an employee assistance program, direct deposit, annual performance evaluations, and double-time (up to 8 hours) paid on company recognized holidays worked by hourly employees.


    Career opportunities with Goodwill of Central Iowa (GCI) provide so much more than your average position. Each employee is an essential part of fulfilling our mission of improving the quality of life for all individuals. Revenue from our 19 stores provides skills training and helps people facing any type of barrier find employment. Each position at Goodwill contributes to making a positive impact directly in Central Iowa. Headquartered in Johnston, Iowa, GCI operates in a territory consisting of 22 counties across central Iowa, employing more than 400 individuals.


    Goodwill of Central Iowa and our affiliates are Affirmative Action, Equal Opportunity Employers (EOE/M/F/Vet/Disability) and E-Verify Participants


    Put your skills to work as our new Food Services Skills Trainer- apply today!


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